Frequently Asked Questions
Is there re-entry?
There is no re-entry after 6 PM. Before 6 PM, need to show your Audiotree admission bracelet upon re-entry and it must be on your wrist.
What is included in a VIP ticket?
- Left of stage preferred viewing area
- Climate controlled private bathrooms
- Charging stations
- Exclusive drink options
- "Rest your feet" upgrade - access to couches, chairs and high tops
- Guaranteed shade under VIP tent
What is the policy if it rains?
Audiotree Music Festival is a rain or shine event. If it rains, we will still have a show! The only delays will be due to severe weather. Follow @audiotreefest on Twitter for updates on weather on the day of the show!
Are there ID requirements or an age limit to enter the event?
Audiotree Music Festival is all ages! Bring your kids and your grandparents, they're going to love it. Children under 10 get in for free if accompanied by a legal guardian.
What is the refund policy?
There are no refunds for this festival, sorry. But hey, if you can't make it, you can transfer your ticket to your friend, but only if you contact us first.
What can I bring into the festival?
• Empty water bottles
• Shoes must be worn inside the festival grounds
ITEMS NOT PERMITTED
• Outside food + alcohol
• Pets (service dogs are permitted)
• Weapons of any kind (guns, knives, etc.)
WE RESERVE THE RIGHT TO REFUSE THE SALE OF ALCOHOLIC BEVERAGES TO ANYONE WHO APPEARS TO BE INTOXICATED. PLEASE HAVE YOUR WITS ABOUT YOU. NO (RE)ENTRY IF YOU HAVE BEEN OVER SERVED.
* Audiotree Music Festival reserves the right to search all bags.
I'm an visual artist and I'd like to participate. Is there a way to apply?
Yes! We are accepting applications to showcase visual art at our festival. For more information and application, please click here.
Can I volunteer in exchange for free entry?
Yes you can! Please visit our volunteer page and we will get back to you with more information.
Is there an ATM?
Yes, there will be an ATM on-site.
What are my parking options and where can I stay?
There is a parking lot across the street from Arcadia Creek Festival Place, as well as tons of free and metered street parking all over Kalamazoo, within a few blocks walking distance of the site. There are many train and bus routes that travel straight to Kalamazoo, as well as plenty hotels and off-site camping areas available.
Click here for more specific parking & hotel info.
What do the bands sound like?
Thanks to the convenience of Spotify, we have created Audiotree Music Festival Playlist which is free to listen to and includes our favorite tracks from all the bands playing this year.
How do I request a press pass?
Please contact Jim DeLuca for any press requests.
Where can I contact the organizer with any questions?
Any day-of festival questions (no ticketing questions, please) can be directed to our in-house superwoman, Jess at email@example.com.
Interested in partnering with the Audiotree Music Festival?
We have limited ad and vendor space, please contact Cassie at firstname.lastname@example.org.
These rules are designed to make your experience more enjoyable. Have fun, and be kind to others.
As the bearer of this ticket, you are releasing Audiotree, City of Kalamazoo and owners and employees, sponsors, production companies and supporting organizations from all liability.