Frequently Asked Questions

Is there re-entry?

There is no re-entry after 6 PM. Before 6 PM, need to show your Audiotree admission bracelet upon re-entry and it must be on your wrist.


What is the policy if it rains?

Audiotree Music Festival is a rain or shine event. If it rains, we will still have a show! The only delays will be due to severe weather. Follow @audiotreemusic on Twitter for updates on weather on the day of the show!


Are there ID requirements or an age limit to enter the event?

Audiotree Music Festival is all ages! Bring your kids and your grandparents, they're going to love it. Children under 10 get in for free if accompanied by a legal guardian.


What is the refund policy?

There are no refunds for this festival, sorry. But hey, if you can't make it, you can transfer your ticket to your friend, but only if you contact us first.


What can I bring into the festival?

DO BRING

• Empty water bottles
• Blankets
• Bags*
• Sunscreen
• Shoes must be worn inside the festival grounds

ITEMS NOT PERMITTED

• Outside food + alcohol
• Coolers
• Pets (service dogs are permitted)
• Weapons of any kind (guns, knives, etc.)
• Chairs

 

WE RESERVE THE RIGHT TO REFUSE THE SALE OF ALCOHOLIC BEVERAGES TO ANYONE WHO APPEARS TO BE INTOXICATED. PLEASE HAVE YOUR WITS ABOUT YOU. NO (RE)ENTRY IF YOU HAVE BEEN OVER SERVED. 

* Audiotree Music Festival reserves the right to search all bags.


Can I volunteer in exchange for free entry?

Yes! Click here to learn how!


Is there an ATM?

Yes, there will be an ATM on-site.


I need a hotel, where should I stay?

Our preferred hotel partner is Radisson Plaza Hotel Kalamazoo, just one block from the festival site AND they're offering Audiotree Music Festival attendees 20% Off their stay! Give them a call at (269)343-3333 or click here to book a room. Located at 100 W Michigan Ave, Kalamazoo, MI 49007, 


What are my transport/parking options getting to the event?

There is a parking lot across the street from Arcadia Creek Festival Place, as well as tons of free and metered street parking all over Kalamazoo, within a few blocks walking distance of the site. Click here for most specific parking info.


What do the bands sound like?

Thanks to the convenience of Spotify, we have created Audiotree Music Festival Playlist which is free to listen to and includes our favorite tracks from all the bands playing this year.


How do I request a press pass?

Head to this page and fill out the form!


Where can I contact the organizer with any questions?

Any day-of festival questions (no ticketing questions, please) can be directed to our in-house superwoman, Jess at jess@audiotree.tv.


Interested in partnering with the Audiotree Music Festival?

We have limited ad and vendor space, please contact our sponsorship director, Nikki at nikki@audiotree.tv.

These rules are designed to make your experience more enjoyable. Have fun, and be kind to others.

As the bearer of this ticket, you are releasing Audiotree, City of Kalamazoo and owners and employees, sponsors, production companies and supporting organizations from all liability.